Enterprise live chat Support for Forex, Crypto and Fintech Platforms
Increase conversions, reduce response time, and boost Retention by 70%
Instant Client Communication and Support
Oxaar Live Chat allows brokers to communicate with clients in real time, provide instant support, and resolve issues quickly.
24/7 Connectivity
Never miss a trading opportunity for your clients with around-the-clock chat support.
Native Mobile Support
Integrated with our mobile apps so you can support clients on the go.
Smart Routing
Automatically send VIP clients to senior account managers for premium support.
Powerful Support Features
Everything your support team needs to handle complex trading inquiries and technical support effectively.
Real-Time Client Communication
Chat instantly with clients through high-performance WebSocket connections for zero latency.
Integrated with Client Portal
Clients can chat directly from their dashboard without needing external software or separate logins.
Multi-Agent Support
Route conversations to specific departments or agents based on availability and expertise.
Chat History Tracking
Complete searchable archives of all client interactions for compliance and quality assurance.
Secure Communication
End-to-end encryption ensuring that sensitive financial discussions remain strictly confidential.
Fast Response System
AI-powered canned responses and smart routing to significantly reduce client wait times.
Real-Time Client Communication
Chat instantly with clients through high-performance WebSocket connections for zero latency.
Integrated with Client Portal
Clients can chat directly from their dashboard without needing external software or separate logins.
Multi-Agent Support
Route conversations to specific departments or agents based on availability and expertise.
Chat History Tracking
Complete searchable archives of all client interactions for compliance and quality assurance.
Secure Communication
End-to-end encryption ensuring that sensitive financial discussions remain strictly confidential.
Fast Response System
AI-powered canned responses and smart routing to significantly reduce client wait times.
Centralized Chat Management Interface
Empower your agents with a unified dashboard. Manage multiple conversations simultaneously without losing context or client data.
- Real-time visibility of active chats
- Agent-to-agent internal transfers
- Automated session priority queues
- Omnichannel client views
Connected with CRM and Client Profiles
Don't fly blind. Support agents can view critical client data directly in the chat interface:
"No more asking for account IDs. Our agents see exactly what the trader is seeing, which has halved our resolution time."
Unmatched Business Benefits
Driving measurable growth and retention for brokerage firms.
Enterprise Communication
Infrastructure
Built for Broker Support Teams. Handle high volumes of client communication efficiently without downtime or data loss. Our infrastructure scales automatically with your trading volume.
Book a Demo of Oxaar
Tell us your brokerage model and we’ll show you the best setup.