Bilateral Termination For Convenience (30-Day Notice Window)

To protect operational predictability while allowing necessary corporate flexibility, either party may terminate an active software module subscription or the overarching service agreement for convenience under the following strict criteria:

• 30-Day Notice Obligation: The terminating party must deliver a formal, unambiguous written notice of non-renewal or cancellation to the other party at least thirty (30) calendar days prior to the next scheduled recurring billing invoice date.
• Customer-Side Notice Requirements: Where notice is issued by the Customer, the Customer remains fully liable for clearing all accrued balances and subscription fees incurred through the final day of the 30-day notice cycle. Platform instances will remain operational during this wind-down phase.
• Supplier-Side Notice (Oxaar Convenience): Oxaar retains the absolute right to issue a 30-day written cancellation notice for convenience to any corporate account. During the 30-day window, the Customer may access their CRM and Portal modules normally to facilitate standard business data exports.

Strict Non-Refundability Framework

Because the Supplier allocates dedicated, isolated cloud hosting environments, custom database partitions, and encrypted white-label mapping assets instantly upon the activation of an order form, all financial transactions are locked under a zero-refund mandate:

• All Commercial Payments are Final: All upfront setup fees, modular configuration expenses, custom API integration costs, and recurring subscription fees paid to Oxaar are strictly non-refundable and non-creditable under any circumstances.
• Exclusion of Prorated Offsets: If either party executes a 30-day cancellation notice mid-cycle, no partial refunds, fractional adjustments, or prorated cash-walkbacks will be permitted for the remaining unused days of that active subscription month or year.

Subscription Lifecycle & Automatic Renewal Mechanics

All platform modules (including The Ultimate CRM, Client Portal, Mobile Application channels, Live Chat scripts, and IB Affiliation trackers) are provisioned on a recurring automated billing timeline (monthly or annually). Subscriptions automatically renew for consecutive periods of identical duration unless a valid 30-day notice is submitted and logged in perfect alignment with Section 1 of this document.

Immediate Termination For Cause, System Abuse & Complaints (No Notice Required)

The 30-day notification window established in Section 1 applies exclusively to standard cancellations for convenience where both parties are in good financial and legal standing. Oxaar retains the absolute unconditioned right to completely bypass the notice window and instantly deactivate, freeze, or permanently delete a Customer's entire technology instance without prior warning, without a court order, and with zero liability under any of the following emergency conditions:

• Material Non-Payment: Any corporate invoice or recurring software fee remaining completely or partially unpaid past its specified seven (7) day settlement window.
• Infrastructure Abuse & Security Violations: If Oxaar's technical perimeter logs detect any form of system exploitation, data scraping, unauthorized reverse-engineering, database manipulation, application overloading, or hostile script injections originating from the Customer's administrative accounts.
• Incoming Third-Party Compliance Complaints: If Oxaar receives a formal fraud complaint, regulatory red-flag, spam alert, or legal notice from an end-user consumer, national financial authority (e.g., FCA, CySEC), banking infrastructure partner, or internet service vendor alleging that the Customer is utilizing Oxaar's white-labeled systems to conduct deceptive financial activities, unlicensed brokerage operations, or predatory marketing.
• Loss of Regulatory Status: If the Customer's mandatory financial services license or registration is suspended, revoked, challenged, or placed under an official restrictive freeze by a national regulatory body.

Post-Termination Server Purging & Data Deletion Waiver

Upon the final day of an authorized 30-day notice cycle, or immediately following an emergency deactivation for cause under Section 4, Oxaar will permanently decommission the Customer's server instances. It is the sole, exclusive responsibility of the Customer to export all relational database records, administrative logs, and client history profiles from The Ultimate CRM prior to the effective termination date. Oxaar holds zero liability or data archiving obligations for permanent data purges or automated cloud wiping sequences executed post-termination.